Terms and conditions

Terms & Conditions (T&C)

Effective Date: 25 December 2025

Brand: All Poojas

Support: +91 9493776767 · [email protected]

Address No 8-83/1, Srinivasa Nagar, Chintal, Hyderabad, Telangana 500054, India.

These Terms & Conditions govern your use of All Poojas’s website, products, and services, including (a) Puja & Homam booking services (with/without samagri) and (b) Samagri / puja-materials e-commerce. By accessing our site, placing an order, booking a service, or making any payment/advance, you agree to these Terms. If you do not agree, please do not use our services.

INTRODUCTION

All Poojas provides a platform to book Vedic pujas/homams (Telugu-led) and to purchase samagri. We use modern planning/logistics to help households perform shastra-aligned rituals with clarity and convenience.

BUSINESS POLICY

• We operate two offerings: (i) Puja/Homam bookings (optionally with samagri included) and (ii) Samagri e-commerce.

• Supplemental policies published on our site (shipping/returns, privacy, etc.) are incorporated by reference.

• We may update Terms at any time. Continued use = acceptance of changes.

• We primarily serve india (select cities/districts). Out-station services are case-by-case, subject to feasibility and extra charges. Access from other jurisdictions is your responsibility to comply with local laws.

ELIGIBILITY TO USE SITE

• You must be legally competent to contract under Indian law (18+).

• We may grant, refuse, or terminate access at our discretion without assigning reasons.

SIGNUP / REGISTRATION

• Keep your registration details true, accurate, current, complete.

• You are responsible for your credentials and all activity under your account.

• False or incomplete information may lead to suspension/termination.

REPRESENTATIONS

• User representations: You (i) have capacity to contract, (ii) will comply with these Terms and applicable laws, (iii) will not use automation/bots or engage in unlawful activity, and (iv) will provide accurate inputs for sankalpam (names, gotra, nakshatra), addresses, dates, and contacts.

• All Poojas representations: Except where expressly promised in writing, services/products are provided “as is”. We do not warrant outcomes, efficacy, or any guaranteed result of rituals.

USE OF MATERIALS

We grant you a limited, revocable, non-transferable license to view/download site materials for personal use only. You may not modify, remove notices, or commercially exploit our content without prior written consent.

PURCHASES, GUARANTEES & PAYMENT

• Provide accurate billing, email, and phone details.

• Prices may change; applicable taxes are added per law.

• Accepted payments: UPI, net-banking, cards, select wallets; bank transfer on request.

• Puja Bookings: An advance payment is mandatory to secure a slot/pujari. See Read All Details.

• Samagri: Images are illustrative; natural variance in colour/texture/packaging may occur.

SHIPPING & DELIVERY OF PRODUCTS (SAMAGRI)

• Dispatch: delivery 3–10 business days depending on PIN code/courier. Peaks/festivals may add time.

• Serviceability: If your PIN is unserviceable, we’ll coordinate alternatives or cancel with refund/credit.

• Delivery attempts: Couriers usually attempt 1–2 times. Undelivered returns due to wrong address/unreachable recipient attract re-shipping charges.

• International shipping: Not offered unless explicitly stated.

CANCELLATION / RESCHEDULING / REFUNDS (BOOKINGS)

• Advance is strictly NON-REFUNDABLE for all puja/homam bookings. Paying the advance enables:

• Muhurtham assistance,

• Pujari/date lock on priority,

Contact All Poojas if you need help with this information.